bigpapasgemstones web store FAQ section

LEGAL DISCLAIMER: BY BIDDING ON THIS ITEM YOU CERTIFY THAT YOU ARE AT LEST 18 YEARS OF AGE AND ARE IN COMPLIANCE WITH ALL FEDERAL, STATE AND LOCAL LAWS PERTAINING TO YOUR POSSESSION, AND THE SHIPPING OF THIS PRODUCT TO YOUR LOCATION. SELLER IN NO WAY ACCEPTS RESPONSIBILITY FOR, NOR ASSUMES ANY LIABILITY IN THE USE OF THIS ITEM NO International shipping I DO NOT MAKE ANY MONEY ON SHIPPING, IF I CHARGE TOO MUCH, I WILL MAKE IT RIGHT, BUT IF I CHARGE TOO LITTLE , I WILL NOT CHARGE YOU THE DIFFERENCE

IF Clean very high quality free from inclusions VVS Eye Clean high quality with very slight inclusions VSI Very slight inclusions good quality with slight inclusions visible to the naked eye SI Slight inclusions becoming more prominent to the eye. I1 Many included medium to the lower qualities NOTE: SOME NATURALLY INCLUDED GEMS ( SUCH AS RUBIES, EMERALDS,QUARTZ AND CERTAIN QUALITIES OF TOURMALINE) MAY BE GRADED HIGHER FOR IN SOME GEMS THE INCLUSION ADDS TO THE BEAUTY OF THE GEM (RUTILE QUARTZ, WATERMELON TOURMALINE) AND IN OTHERS IT IS DIFFICULT TO FIND A GEM PCS WITH NO INCLUSIONS AT ALL (RUBIES, EMERALDS).

WE LOWERED ALL THE PRICES ON ALL GEMSTONES TO MOVE PRODUCT AND GIVE YOU BETTER DEALS

FL / IF InternallyFlawless "Loupe-Clean" or "10X clean" ~100% Clean - Exceptional quality with no inclusion(s) visible using a 10X loupe VVS1 / VVS2 VeryVery Slightly Included "Near Loupe-Clean" Excellent quality with only slight inclusion(s) or irregularity with a 10X loupe. VS Very Slightly Included Contains inclusions might be visible under naked eye, but doesn't hamper the inner beauty SI1 - SI2 Slightly Included "Near Eye-Clean" ~ Inclusion(s) may be seen with the naked-eye but do not affect or interfere with the overall beauty of the gem I1 - I2 Included "Included-Declasse"~ Heavily Included -stones not transparent because of inclusions

Photos have been enlarged and/or enhanced to show detail. With Regard to Colored Gems, the actual color may vary depending on the resolution and quality of screen you are using as well as your screen and browser settings and other factors. Although we take great care to represent the color of a gem accurately several factors come into play such as lighting, mounting of a gem, and light dispersion in photographs of a natural colored gem. Some stones will look lighter or darker than in a photograph.

If you are unsatisfied with our products, you will of course be refunded the full amount less shipping, insurance. No restocking fee. However, items must be returned in the condition it was sent, and properly packed within 7 days of receiving the product. US customer, please ship via USPS mail with required shipping insurance. International customer, please ship via registered mail with insurance only. Buyers are responsible for the return shipping, insurance charges. We are open and fair with our customers as long as our customers are open and fair with us. Refund will be issued to your PayPal account within 7 business days after we receive the return package. Please send us an email prior returning an item to prevent any confusion.

Gemstones will appear larger on your computer monitor than they do in person so we include very detailed measurement, and may be slightly different colored. Please consider the science photography in compare to actual gem in hand.